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Terms and Conditions
PAYMENT. A minimum deposit of $300 is due within seven days of
confirmation. Final payment is due 35 days prior to departure.
Reservations made within 35 days of departure require full payment at
the time of confirmation.
Christmas/New Year (applies to
any travel partly or wholly within the dates of December 24 to January
2): A minimum deposit of $400 is due within seven days of
confirmation. Final payment is due 60 days prior to departure.
Reservations made within 60 days of departure require full payment at
the time of confirmation.
FORM OF PAYMENT. Visa, MasterCard, Discover, American
Express, money order, bank draft or Travel Agency check. Personal checks
accepted only for payments made more than 60 days prior to departure.
All payments must be made in U.S. Dollars.
PROTECTION OF FUNDS. All payments received by Pacific Ocean
Holidays are deposited into its Client Trust Account, which is
administered in accordance with State of Hawaii travel law.
MINIMUM RESERVATION. A $15 service charge will be added to
bookings totaling four nights or less.
CANCELLATION FEES. $100 if more than 35 days prior to
departure; $200 if within 35 days of departure or after travel documents
have been issued; PLUS any cancellation fees imposed by the
accommodations and/or other suppliers. Cancellation fees will not be
waived for any reason, including illness or other emergencies.
Purchase of the Cancellation Fee Waiver is strongly
recommended. After travel begins or is scheduled to begin, there
will be no refund, for any reason, for unused vacation features or
services.
Christmas/New Year (applies to
any travel partly or wholly within the dates of December 24 to January
2): $200 if more than 60 days prior to departure; $400 if within 60
days of departure or after travel documents have been issued; PLUS
any cancellation fees imposed by the accommodations and/or other
suppliers. Within 21 days of departure, there will be no refund for
cancellation. Cancellation fees will not be waived for any reason,
including illness or other emergencies. After travel begins or is scheduled to begin, there will be no refund,
for any reason, for unused vacation features or services.
REVISION FEES. Any change made to a reservation after a
payment has been made is subject to a $15 fee. Any change made to a
reservation after documents have been issued is subject to a $50 fee.
Additional fees may be assessed by the accommodations and/or other
suppliers.
CAR RENTALS (if included as a Vacation Package feature)
include one 24-hour day's rental for each night of stay (unless
specifically stated otherwise in your confirmation statement), Hawaii
excise tax and unlimited free mileage, with one authorized driver.
The $3.00 per day Hawaii Highway Revenue Surcharge, up to 60¢ per day
Vehicle License Fee, and any applicable Airport Concession Recovery Fee
will be collected by the rental agency directly from the renter. If
incurred, charges for overtime, additional drivers, drivers under age
25, re-fueling, collision/loss damage waiver, return of the car to a
location other than that of pickup, or any other charges incurred, must
be paid directly to the rental agency.
CAR RENTAL DRIVER REQUIREMENTS. At the time of rental, drivers
must be at least 21 years of age, have a valid driver's license in their
possession, and meet the deposit requirements of the rental agency (a
valid major credit card in the drivers' name or a cash deposit). Your
driver's license may be checked with your home state's DMV for
violations, or you may be required to sign an affidavit stating that you
have had no serious violations. If there is a serious violation, the
rental agency will not rent the vehicle.
BAGGAGE. Two pieces of normal-size luggage and one normal-size
carry-on bag per person are allowed in airport transfer vehicles.
Additional or oversize items are subject to additional fees.
LIMITS OF RESPONSIBILITY. Pacific Ocean Holidays acts only as
an agent for service suppliers (such as hotels and car rental agencies),
who are responsible for furnishing those services. In acting as agent
for the individual(s) purchasing such services, Pacific Ocean Holidays
does so upon the express condition and agreement that it shall not be
held liable for any loss, injury, damage, accident or delay to any
person or property, or any other irregularity or expense, arising from
the use of, or in connection with, such services; and shall not be held
liable for any damages to any individual(s) due to any cause beyond its
reasonable control. Any airlines concerned are not to be held
responsible for any act, omission or event during the time passengers
are not on board their planes or conveyances. The passage contract in
use by the airlines concerned shall constitute the sole contract between
the airlines and the purchaser and/or passengers. Pacific Ocean Holidays
reserves the right to change or alter the itinerary or travel services
at any time as current conditions may require.
Payment constitutes acceptance and agreement by the purchaser(s)
and/or passenger(s) of all Terms and Conditions and Limits of
Responsibility.
Cancellation Fee Waiver is
available for only $29 per person
With purchase of the Cancellation Fee Waiver (CFW), available for
only $29 per person, you may cancel your Pacific Ocean Holidays
vacation at any time prior to your scheduled departure, for any
reason, and all of the normal cancellation fees will be waived. CFW
must be purchased by all persons on the booking, and payment must be
included with the initial vacation deposit or payment. The CFW fee is
non-refundable. CFW is not available for bookings made within 14 days
of departure, or for any travel wholly or partly within the dates of
December 24 to January 2. CFW does not cover airline cancellation fees or
penalties.
PLEASE NOTE: Specific bedding may be requested, but cannot be
guaranteed. All arrangements are subject to availability at the time of
booking. Rates and descriptions are subject to change without prior
notice. Rates for triple and quad occupancy will be quoted on request. |